Thank you for your purchase!

Thank you for your purchase!

 

Your ticket to the 2014 Roller Derby World Cup will be emailed to you as a PDF attachment in which you need to print. You must print your ticket; there is no other way to present it to us.

Treat your tickets as if they are cash. Lost or damaged tickets will NOT be reissued; this policy will be strictly enforced. Print and keep tickets in a cool, dry and safe place, or wait to print until sometime closer to the date of the event. Each ticket will be scanned at the box office, so keep your ticket safe because once it is scanned, it can no longer be used.

If you do not receive your email within 30 minutes, please check all bulk or spam folders within your email program. If you still do not have the email confirmation, please go to this link and fill out a request to resend your tickets.

If you still have problems accessing your ticket, please contact Thundertix at (877) 252-8369

You can get a refund of the full face value of your tickets and the service fee within 24 hours of purchase or if the event is canceled or postponed. Please contact us as soon as possible if you are requesting a refund. You will receive your refund within 24 hours of us receiving your request.

Requests for a refund for a reason other than the event being canceled or postponed are evaluated on a case-by-case basis.  Please contact us for more information. Please allow up to 72 hours for a response.

The Roller Derby World Cup will have in-house photography and video staff roaming the venue for footage. Ticket users consent to their image being used by Roller Derby World Cup.

You will exchange your ticket for a wristband; wristbands are VOID if removed, exchanged, transferred, tampered or altered in any way.  Counterfeited tickets and/or wristbands will be confiscated, and the persons holding, using, wearing or selling counterfeit ticket(s) and/or wristband(s) will be ejected from the property and are subject to prosecution under local, state and federal laws.

If you have any questions, please contact us at info@rollerderbyworldcup.com

 

P.S. Do NOT lose your ticket! We can’t stress this enough! We don’t want you to be disappointed when you come to the gate and say you lost your ticket and we tell you, “sorry!”.